The Death Of Aibo
In late January 2006, Sony Corporation (Sony), the world’s
second largest consumer electronics company, announced that it would stop the
production of Aibo, its widely popular robot dog. This decision to shut down its
robotics division was a result of Sony’s worldwide restructuring efforts to
focus on businesses that generated more cash flows and profits.
The robotics division was responsible for the development and production of Aibo,
the world’s first robot dog marketed on a mass level. Even Qrio, a humanoid
robot in the development stage, would be shut down with the closure of the
robotics division.
In addition to the robotics division, the company also decided to shut down its
cathode ray television-tube factory at San Diego, USA. Sony’s decision to shelve
Aibo didn’t seem to have gone down well with Aibo’s owners. Both the youth and
elderly people bonded very closely with this robot pet.
Aibo could recognize people’s faces, move about, and show emotions just like a
normal dog. A study conducted by researchers from the Purdue University on the
social and emotional impact of Aibo found that a majority of young children,
aged between 6 to 15 years, said that Aibo could be a good companion.
Among the elders, Aibo was a conversation starter as people would begin their
conversations enquiring about that person’s Aibo. Ever since Aibo was launched
in 1999, Sony had sold around 150,000 robots. These robots were currently priced
at around US$ 2000 a piece.
The robot dog had a loyal group of owners and
admirers who considered it a symbol of Sony’s inventive technological
capabilities. Though Sony announced that it would continue to provide
maintenance services for the next seven years, many of Aibo’s owners were
dissatisfied.
Sony had always been revered for its innovative and quality products like the
iconic ‘Walkman’ and widely popular ‘PlayStation’. Many analysts felt that
Sony’s decision to dump Aibo would impact Sony’s stature in the minds of its
consumers.
contd....
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