Leadership Development at IBM
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Human Resource, Organization Behavior Case Studies
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
Leadership Under Lou Grestner: Proposals, and the Transformation
IBM Leadership Competencies
Gerstner also felt the need to integrate IBM's different business units in order to improve product quality. This led him to take the crucial decision of reversing the plans of his predecessor Akers to split IBM into 11 entities. Another challenge before him was bringing about cultural change...
IBM's Nextgens and Senior Leadership Group
In February 1995, Gerstner formed a Senior Leadership Group (SLG) with 300 top executives. The SLG was formed to focus attention on leadership development. This group acted as change agents for IBM's transformation and membership was not granted automatically; it had to be earned. Membership of the SLG was not based on rank or role...
IBM's Executive Assistant Program
Another IBM leadership development initiative was its Executive Assistant Program that focused on the NextGens. The company's Worldwide Management Council handpicked Executive Assistants who in turn served the top global executives. Under the program, the Executive Assistants were given broad exposure to the business problems and its leaders...
IBM's New Leadership Traits
In October 2002, IBM's then CEO Sam Palmisano unveiled a new initiative that he hoped would transform the company. He felt that IBM should quickly adapt to the rapidly changing market trends through an 'On-Demand' business model. He wanted to study IBM's best performing leaders and replicate their traits across IBMers...
Developing Leaders at IBM - The Process
IBM focused on the needs of corporate customers. The main factor that attracted talented people to IBM was its quality of leadership and development. "We strive to make sure that IBM is seen as the best choice for people with talent to develop themselves and their careers," said Sej Butler, IBM's European Recruitment Manager...