Abstract
In 2007, First Commonwealth Bank deposited a good sum of money in the bank account of an Altoona couple by mistake. After realizing its mistake, it sued the retired couple to get the money back. The couple claimed that they had intimated the bank about the mistake several times and had started spending the money only after some employees of the bank reassured them that the money was theirs.
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Issues
» Ethics
» Legal
Introduction
In 2007, while going through their bank statement for October, retired couple Herbert and Becky Starbird living in Altoona (Pennsylvania, USA) were taken aback when they found an extra US$280,276.76 had been deposited into their account with First Commonwealth Bank (FCB). According to the couple, they had called the bank several times to inform it about the wrong credit to their account but they had been told by the bank that it was not a mistake and that the money belonged to them...
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Questions for Discussion
1. Was it ethical of FCB to sue the Starbirds when what happened was clearly due to its own mistake?
2. According to you, what would have been the ethical approach for the bank to take once it realized that it had deposited the amount in the Starbirds' account by mistake?
Cases on Related Topic
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Success at What Cost? - A Case Study in Managerial Ethics & Compliance
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The Julie Roehm Saga at Wal-Mart Stores, Inc.
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HR Problems at Jet Airways: Coping with Turbulent Times in the Indian Aviation
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