Stress Management at the Workplace*

Details

Case Code : CLHR026
Publication date : 2009
Subject : HROB
Industry : -
Length : 03 Pages
Price : Rs. 100

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Key words:

Stress, workplace, stress management, information technology, IT, ITeS, BPO, absenteeism, attrition rate, Tata Consultancy Services Ltd, Infosys Technologies Ltd, open communication

Note

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Abstract

Organizations were waking up to problems posed by high stress levels at the workplace. They were adopting creative methods to address this menace and equip the employees with stress management strategies.

Introduction The workplace had become a high stress environment in many organizations cutting across industries. Employees were experiencing high level of stress due to various factors such as high workload, tight deadlines, high targets, type of work, lack of job satisfaction, long working hours, pressure to perform, etc. Interpersonal conflicts at the workplace, such as boss-subordinate relationships and relationships with peers, were also a source of stress. Experts believed that the dysfunctional aspects of stress could directly impact an organization's performance and also affect the well-being of its employees.

Stress at the workplace was linked to absenteeism, higher attrition, and decreased productivity. Stress led to fatigue, irritability, poor communication, and quality problems/errors...

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