Details
Case Code : CLOM011
Publication date : 2006
Subject : Operations
Industry : Logistics
Teaching Note : Available
Length : 05 Pages
Price : Rs. 100
Current Exchange Rates
INR 100.00 = USD ($),
=
GBP (£),
=
EURO (€)
Currency data courtesy coinmill.com
INR is INDIAN RUPEES (Rs.)
|
To download this case click on the button below, and select the case from the list of available cases:
»
Operations Short Case
Studies
»
Operations Case Studies**
»
Case Studies Collection
»
ICMR Courseware
»
View Detailed Pricing Info
Key words:
Gati, DHL, FedEx, third party
logistics (3PL) service providers, Logistics system, Warehousing, Customized
containers, Refrigerated cargo, Strategic tie-up, Multiple locations, Storage
locations, Temperature-controlled vehicles, 'Voice of the customer' award,
Multi-modal connectivity, Trucking solutions, gati@web, Customer satisfaction,
Express Cargo movement, Air transit centers
Note
* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US
$16) per copy.
Abstract
The caselet describes the various steps taken by Gati to
provide effective logistics solutions to its customers. The company focused on
providing both transportation services and warehousing facilities. The caselet
focuses on two logistics solutions - ‘Gati Logistics Package'and ‘Gati Trucking
Solutions'. The various modes of transport used by Gati in the form of
multi-modal connectivity are highlighted along with the company's effort to
develop an efficient warehousing network through the launch of gati@web.
|
Issues:
» Need for customer-centric cargo management solutions to overcome
competition
» Utility of modern product storage systems
» Effective use of multi-modal connectivity
» Importance of logistics solutions
» Implementing an efficient warehousing network.
Introduction
Indian businesses have become very competitive, quick, efficient, and flexible
in order to stay ahead of competitors. An efficient logistics system is one way
to achieve this advantage, and companies across industries have realized that a
good logistics system brings not only substantial savings, but can also drive a
company to the top slot.
|
|
Manufacturing companies outsource their logistics requirements to third party
logistics (3PL) service providers who look into supply chain activities like
compilation of order and dispatch planning, physical transportation, in-transit
monitoring, confirmation of deliveries, payment to transporters and providing
Management Information Systems (MIS) to the client...
Questions for Discussion:
1. Discuss the transportation facilities of Gati. In this context, explain
briefly the factors that should be taken into account while making
transportation decisions in supply chain management.
2. Discuss the warehousing facilities developed by Gati. What was the rationale
in implementing gati@web as part of Gati's business strategy?