Stress Management at the Workplace

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In addition to conducting stress management workshops, organizations were also conducting off-site picnics, games, and inter-departmental competitions. Some companies were also using a system of mentors and promoted open communication to improve interactions and camaraderie at the workplace. Employees in most of the established companies had access to in-house counseling centers. Some companies had also employed nutritionists to provide healthy food at the office canteens and counsel the employees on healthy eating habits and lifestyle. Some companies were also considering employing psychologists to counsel their employees.

Experts felt that organizations were resorting to creative methods to address the issue of stress at the workplace, but more action was required on this front, both in terms of assessment of the situation and implementation of concrete steps to tackle the problem.

Additional Readings and References

1. Graham Yemm, "Are IT People Wimps?" www.4hoteliers.com, March 9, 2007.

2. "Survey Uncovers Widespread Work Anxiety among IT Staff," www.sev.prnewswire.com, March 12, 2007.

3. Ishita Russell, "Dancing to Beat the Stress in BPO Firms," wwwbusiness-standard.com, July 16, 2007.

4. "BPO Employees Working in 24X7 Environments are More Prone to Health Troubles, Warn Experts," www.offshoringtimes.com,

5. "Stress in the Workplace," www.apahealthcenter.org.

6. Sanjeev Sharma, "Human Issues in Call Centers and BPO Industry- A Report," www.bpoindia.org.

Cases on related topics

1. Some HR Dilemmas in Information Technology and Business Process Outsourcing Firms

2. Remaking JC Penney's Organizational Culture

3. The Chappell Way (B): A Case Study in Team Building and Group Dynamics

Continued...