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Battle for the Lavatory Care Market in India Gets Dirty

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The company contended that, in the ads, HUL claimed that white colored lavatory cleaners had better germ-killing properties than the blue colored ones - making an obvious reference to Harpic, which was blue. R&B argued that since Harpic had been a dominant brand in India for almost eight decades, its blue color had become synonymous with the brand. The company further said that HUL had intentionally and deliberately tried to belittle blue-colored lavatory cleaners in general, and Harpic in particular.

The company also sought compensation to the tune of Rs. 2 million (US$49,866) from HUL for causing irreparable damage to its reputation.4 Vehemently denying the allegations, HUL argued that the ads had made no direct attack on Harpic and pointed out that R&B was selling Harpic in other colors as well.

After hearing both parties, the DHC reserved judgment. The fight for the lavatory market in India had clearly got dirtier and, perhaps, murkier days lay ahead.

Additional Readings & References

1. "HC Orders Appearance of Company Officials of Reckitt Benckiser," www.economictimes.indiatimes.com, Jan 31, 2008.

2. Tanvi Shukla, "HC Contempt Notice to Reckitt?" www.dna.com, January 31, 2008.

3. "India's Reckitt & Benckiser, HUL in Legal Battle over TV Ad," www.yahoo.com, February 22, 2008.

4. "Reckitt & Benckiser, HUL Locked in Legal Battle over 'Harpic' TV Ad," www.economictimes.indiatimes.com, February 21, 2008.

5. "Reckitt, HUL in Legal Tussle over TV Ad," www.business-standard.com, February 21, 2008.

6. "India's Reckitt & Benckiser, HUL in Legal Battle over TV Ad," www.yahoo.com, February 22, 2008.

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Continued...


4] "Reckitt & Benckiser, HUL Locked in Legal Battle over 'Harpic' TV Ad," www.economictimes.indiatimes.com, February 21, 2008.


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