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Social Marketing The 'Love Food Hate Waste' Campaign in the UK

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In November 2007, Waste and Resources Action Programme1 (WRAP) launched a campaign called "Love Food Hate Waste" in the UK to create awareness among consumers about the impact of food wastage on the environment. The campaign was launched based on research by WRAP that revealed that UK households wasted 6.7 million tones of food every year, with an estimated cost of £8 billion per year. In addition to highlighting the financial implications of this waste, WRAP wanted to highlight the enormous adverse impact of this wasteful practice on the environment.

With this campaign, WRAP aimed to minimize food wastage by 100,000 tones by March 2008.

According to WRAP's estimates, about one-third of the food purchased in the UK was thrown away and found its way into landfills. WRAP contended that these food items decayed in the landfills releasing harmful greenhouse gases like methane.

Also, the amount of energy expended in packaging and transporting the food to the consumers led to 15 million tones of carbon dioxide emissions. They said that the amount of waste was growing by 3 percent per annum, and left unchecked, the amount of waste would double between 1995 and 2020, with ominous implications for the environment.

The research also revealed that that the consumers were unaware of the negative environmental impact of their food wastage. Liz Goodwin, chief executive, WRAP, said, "Our research showed that 90 per cent of consumers are completely unaware of the amount of food they throw away. Once attention is drawn to it however, we know that people are surprised and keen to take action…

If we could halt the amount of food being wasted in this way, we would make a big impact - the same as taking 1 in 5 cars off UK roads."2 In addition to lack of awareness, factors such as unplanned and excessive purchasing, not consuming short-shelf-life items in time, poor storage, etc., have been held responsible for this wastage.

This prompted WRAP to launch a social marketing campaign to change the behavior of the public regarding food wastage. The ‘Love Food Hate Waste' campaign was a first-of-its-kind campaign in the world with an estimated budget of £2 million.

It targeted individual households as well as manufacturers and restaurants. The campaign banked on publicity-generating initiatives at the BBC's Good Food Show in Birmingham, UK, in November 2007. The campaigners also planned to promote the concept during Christmas and the New Year by urging people to take it up as a New Year's Resolution.

A website was also launched as a part of the campaign to create awareness about food wastage and its negative impact, and educate consumers and others about how this wastage can be curbed. The campaign was supported by government, non-profit institutions such as the UK-based voluntary organization for women, National Federation of Women's Institute (NFWI), and celebrity chefs. For instance, NFWI started the initiative called "Love Food Champions" that intended to educate communities on how to minimize wastage of food.

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1] Established in December 2000, WRAP is a not-for-profit organization that encourages consumers and business organizations to efficiently use materials and recycle them. It intends to helps protect the environment by curbing carbon emissions and minimizing landfills.

2] "Love Food Hate Waste Campaign Launched in the UK," www.earthtimes.org, November 2, 2007.


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