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Fabindia: Marketing Indian Craft Traditions

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In May 2008, India-based exporter and retailer of textiles and home accessories, Fabindia Overseas Pvt Ltd (Fabindia), announced that by the end of the year, about 20,000 weavers from backward communities would become shareholders in about 35 of its subsidiary companies. Commenting on the development, Managing Director of Fabindia, William Bissell (Bissell), said, "Weavers now have a sense of ownership of the company. They now understand when we tell them not to raise their labor costs as the higher profits will come back to them as dividend as well as capital appreciation."1

Fabindia was founded by John Bissell, who had worked as a consultant for Ford Foundation 2, 3. In 1958, he traveled to several small villages across India where he interacted with weavers and craftsmen and discovered the rich heritage of Indian fabrics and textiles.

With the aim of showcasing Indian handloom and textiles in the international market and providing employment to traditional artisans, he founded Fabindia in 1960 as an export house.

With the growing acceptance of handlooms and handicrafts by urban Indian consumers in the 1970s, Fabindia turned the focus from exports to the domestic market. Its retail operations began in 1976, when it opened its first retail outlet in New Delhi.

By 2008, Fabindia had emerged as a retailer selling a wide range of products from Indian handicrafts to organic foods, with 84 stores in India and one store each in Rome, Dubai, and Guangzhou. Fabindia had a turnover of Rs.4.5 billion in 2007.4

Analysts attributed its success to its unique marketing practices. Fabindia procured products from different corners of India and sold them across the world. The products were priced reasonably and were sold through its exclusive stores. It did not advertise much. Fabindia operated in a niche market and did not try to compete with mainstream manufacturers or retailers.

Fabindia worked closely with artisans and villagers located across India, and provided inputs related to design, color, production techniques, and raw materials, in order to obtain high quality products. Fabindia's product range comprised textiles and non-textile items.

The textile range, which accounted for a major portion of Fabindia's products, included ready-to-wear garments and accessories, upholstery fabric, and furnishings.

The garments included Indian and western wear for men, women, and children, which were made of natural fabric and vegetable dyes and showcased designs that were international in style and cut.

It also designed a line of trendy and informal wear for youngsters under the brand 'Teen Spirit'. "At Fabindia, we try to cater to the needs of every age group,"5 said Poonam Singh, Market Region Head of Fabindia

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1] MK Venu, "Weavers to Become Shareholders of Fabindia Subsidiaries," www.economictimes,indiatimes.com, May 6, 2008.

2] The Ford Foundation is a New York-based charitable foundation. It was founded in 1936 and operated through 12 offices located across the world as of 2008.

3] Earlier, he had worked as a buyer for New York based department store chain Macy's.

4] Bindu D. Menon, "Fabindia to Enhance Presence," www.thehindubusinessline.com, February 22, 2008

5] "Fabindia Launches Teen Spirit," www.moneycontrol.com, October 11, 2007.


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