ICMR Case Studies and Management Resources

Asia's Largest Online Collection of Management Case Studies

Directory: Case Studies / Free Resources / Micro Case Studies / Marketing

Marketing of Fairness Creams and the Question of Ethics

<< Previous

Email Alerts | Invite a Friend


The marketing of fairness cream that plays on people's insecurities and fear of not conforming to the norm has come in for strong criticism. Some critics are of the view that promoting a particular body image (fairness in this case) as the preferred one and then selling medicines or products to help people attain that particular ideal may be regarded as disease mongering.

Fairness cream manufacturers have exploited, and reinforced, this preference for fair skin, portraying it as a necessary prerequisite for success, and promoted the use of their products as a means of achieving that ideal. Monetary gains have been made notwithstanding the negative impact these products have engendered in terms of social consciousness and strengthening of stereotypes.

In this context, Emami's decision to use Bollywood superstar Shahrukh Khan (Khan) to promote its men's fairness cream brand, 'Fair & Handsome' in mid-2007, had stirred a hornet's nest. In the TV spot, Khan was shown advising a sad-looking young man to start using skin-whitening cream to get the girl he wanted. The actor in the ad was clearly telling him that the fairness cream would boost his sex appeal.

This ad spot led the civil rights groups to spit ire at Khan. Critics felt that celebrities, being role models, should not endorse products that reinforce such stereotypes. In this connection columnist Shailaja Bajpai of The Indian Express, wrote, "When the reigning star of Hindi cinema publicly endorses a cream that openly advocates fairness, lightness of skin as desirable, nay, necessary, it is a damn bad show. How could he do it?" However, marketing experts contend that the issue is being blown out of proportion. Ad expert Alyque Padamsee, who directed this ad, said, "Everyone wants to look better. What's the difference between a woman using lipstick, Europeans using skin-tan lotion, and an Indian skin-lightening cream?"

Suggested Readings and References

1. P. Ravi Shankar, Bishnu Rath Giri, and Subish Palaian, "Fairness Creams in South Asia-A Case of Disease Mongering?" www.pubmedcentral.nih.gov, July 2006.
2. "Indian Men Want Fair Play in Beauty Stakes," www.lifestyle.indiatimes.com, September 5, 2007.
3. Ruth David, "All's Fair in Love and Bollywood," www.forbes.com, August 24, 2007.
4. Monica Chadha, "Indian Men Go Tall, Fair and Handsome," www.news.bbc.co.uk, November 2, 2005.
5. "Bollywood's Fair Game," www.tnp.sg, September 7, 2007.
6. Munisha Tumato, "Real Beauty ... If You're White," www.thetyee.ca, August 30, 2007.

Cases on Related Topics

1. Unilever's "Real Beauty" Campaign for Dove

2. Nivea's Foray into the Men's Fairness Cream Market in India

3. Innovative Marketing Strategies of Lush Fresh Handmade Cosmetics

4. The Body Shop: Social Responsibility or Sustained Greenwashing?

Micro Case Studies Main Page Buy This Marketing Case Study

Continued...


Email Alerts | Invite a Friend

Google