Future Group: The Walmart of India

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Case Details:

Case Code : BSTR398
Case Length : 15 Pages
Period : -
Pub Date : 2011
Teaching Note :Not Available
Organization : Walmart
Industry : -
Countries : -

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Introduction

For the financial year (FY) ended 2010, Arkansas-based Walmart Stores, Inc. (Walmart) stood as the largest retailer in the world with revenues of US$ 421.849 billion. The company had 8,970 stores and was also the largest private employer in the world, employing over 2.1 million people worldwide¹. Unlike the organized retail industry in the US, the Indian retail sector was highly fragmented with unorganized retailers capturing 97 percent of the market². Organized retailing was still at a nascent stage with only 4.6 percent share of the market in FY 2010. Of the organized retailers, Pantaloon Retail India Limited (PRIL), the retail venture of Future Group, was the largest in India with Rs. 97.86 billion in net sales for the FY ended June 30, 2010³.

Walmart, set up in 1962 by Sam Walton, operated through several retail formats such as Supercenters, discount stores, neighborhood markets, SAM's Club⁴, etc. As of October 2011, the retailer operated through three store formats namely Walmart US Stores, Walmart International, and SAM's Club. Over the years, Walmart had had to tackle issues related to store formats, technology deployment, human capital, and internationalization. In addition, the retail giant faced competition from department stores such as Target, Kmart, etc. The retailer's SAM's Club faced competition from Costco and BJ's Wholesale Club. Of late, the major challenge posed to Walmart was from Dollar Stores. To combat competition from Dollar Stores, Walmart had announced its plan to launch Walmart Express, a mini version of its discount stores.

Introduction Contd... - Next Page>>

1] "The Richest Family in the World," www.therichest.org, April 17, 2011.
2] "Retail Industry in India," www.cci.in, 2010.
3] "Consolidated Audited Financial Results for the Year Ended 30th June, 2010," http://www.pantaloonretail.in/PRIL_FY10_Results.pdf, 2010.
4] Sam's Clubs were members-only warehouse clubs, started in 1983. The Clubs acted as purchasing agents for their members and offered branded merchandise at 'members only' prices, both for business and personal use. The Clubs operated by selling high volumes of goods at very low profit margins.

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