Legal Process Outsourcing: India's Low Cost Advantage
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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The benefits from LPO were mutual for the foreign law firms and the LPO providers in India. While the foreign law firms could reduce their legal expenditure by 50 to 80 percent, Indian lawyers earned more than what they were offered in the Indian courts or by other law firms. In addition to saving costs, the outsourcing of legal work liberated the lawyers of the outsourcing firm from doing personnel-intensive work and they were able to indulge in more lucrative fee earning activities.
» Examine the reasons why foreign law firms outsource their legal work
Competitive advantage, Low cost advantage, Business process outsourcing, Knowledge process outsourcing, Legal process outsourcing, Economic slowdown, Indian legal services market, e-discovery laws, Ethics, Data security and confidentiality
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