Legal Process Outsourcing: India's Low Cost Advantage
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
The high-end tasks continued to be carried out by the associates in the US and the UK. "You could call it 'Outsourcing 2.0' or maybe even '3.0.' Now firms are increasingly trying to leverage expertise. Legal outsourcing is growing very, very quickly,"7 said Saikat Chaudhuri, an assistant professor in the business school at the University of Pennsylvania...
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