The Global IT Services Industry - Heading for a Shakeout?
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
By January 2006, IBM, EDS and Accenture will have a combined Indian headcount of over 60,000. IBM alone has recruited 20,000 employees in India already. And over the next 18 months, the Big Six plan to strengthen their facilities in India through a combination of organic growth and big-ticket acquisitions. In the coming years, the players from the two groups will increasingly confront each other as they target the same clients for the same orders. They are also likely to compete head on to attract the same talent from India's leading engineering colleges. Will the Indian companies be able to take on the global majors?
ABN AMRO, Global information technology services industry, Big Six, TCS (Tata Consultancy Services), Infosys, The US$2.2 billion out-sourcing deal, IBM, Accenture, Big Six's growing presence in India, Recent developments in offshoring, Nandan Nilekani, National Association of Software and Service Companies (NASSCOM), Satyam Computers, Business process outsourcing (BPO) in India
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