Pages : 512; Paperback;
210 X 275 mm approx.
Textbook Price: Rs. 900;
Available only in INDIA
KM is an evolving concept. It deals with tacit and explicit knowledge. Customer relationship, supply chain, performance monitoring, ‘what if’ analysis and innovations management are the applications of KM. The KM framework includes four entities namely, users, applications, analytical tools and data sources. A structured approach should be adopted for the implementation of KM. Data warehousing is a core technology for KM while OLAP is an enabling technology. Data warehousing facilitates the effective storage of data and OLAP helps in analyzing huge volumes of data.
It can be enhanced by identifying new sources of data, redefining business rules, etc. Data mining, data warehousing, and electronic document libraries were earlier used for KM. Now more sophisticated technologies like web based corporate portals, performance databases etc., are being used.
Knowledge Management Landscape
Knowledge Management Framework
Technology in Knowledge Management
Knowledge Management Applications