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Global Business Environment

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Chapter 11 : An overview of Technology

Definition of Technology
The Choice of Technologies to Develop

Technology Development

Interconnections among technology developers
Geographical Features of Technology Networks

Technology Transfer

Impact of Information Technology on organizations

Characteristics of new technologies
IT and its Strategic Value
IT does matter.

Chapter Summary

Technology is the knowledge or methods that are necessary to carry on or to improve the existing production and distribution of goods, services, products or processes, and also includes entrepreneurial expertise and professional know-how. The choice of technology for a company must depend on the type of competitive advantage it seeks to develop. Such a choice can complement the firm’s competitive advantage.

The technology chosen must be in tune with the firm's overall strategies. A thorough analysis of all the firms’ available technologies is necessary to identify areas where there is scope for cost minimization or product differentiation. Technology development need not always occur in a single organization. It can occur in inter-connected networks of organizations such as industry-university cooperative research centers, R&D consortia, and R&D limited partnerships also.

Universities and firms are increasingly entering into collaboration to conduct joint research. This type of research generally involves several corporations and universities. R&D consortia have been replacing other inter-organizational alternatives such as licensing arrangements, acquisitions, and joint ventures since the early 1980s.  An R&D consortium can be defined as a group of firms linked together by cooperation agreements and conducting their R&D together.

R&D limited partnerships are formed between a general partner and a group of limited partners. Organizational networks represent some geographical characteristics based on which we can classify them into industrial parks or industrial clusters. An industrial park is an area designed and zoned for manufacturing and associated activities. This is developed and managed as a single unit. Clusters rarely come into existence because of government initiatives.

Silicon Valley was not a result of any government policy. The government does however have an important role to play in nurturing clusters. Technology transfer is a process that involves dissemination of commercial technology. It involves communication of relevant knowledge between a transferor and a recipient. Foreign firms are the main source of new technology for developing countries such as India. Technology transfer to host countries happens in two ways: internal transfer and external transfer.

A technology transfer is said to be an internal transfer when a firm transfers technology to its affiliates that are under its ownership and control. It is said to be an external transfer when the recipient is a different firm.
In the 1990s, companies invested lot of resources in deploying new information technologies. They spent millions of dollars on sophisticated software packages, tele-conferencing equipment, broadband networks, mobile communications, and other digital technologies. But now, firms have to be selective while choosing technologies.

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