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Global Business Environment

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Chapter 7 : Social Environment - Society

Society

Social class
Characteristics of social class
Group

Family

Functions of family
Family life cycle

Demographic issues
Population growth and changing age structure

Global environment policy and management issues

Issues concerning the environment
Managing the Environment.

Chapter Summary

When a firm operates in an international business environment, as an individual is bound by the society in which he lives, it needs to understand the importance of society. Social class is an important part of the society. In most western societies, these classes are classified as upper, middle and lower. The level of perception of each class and their frequency of buying goods differ from one country to another.

In countries like India perception and trends of the consumers have been changing owing to the liberalization and the changes in lifestyles. Another important aspect of society is the group. The performance of groups differs in individualistic and collectivist societies. The family is an important part of the social environment.

It is a primary group and influences the consumption and buying behavior of consumers. The traditional family life cycle has been changing owing to the differing lifestyles. So, marketers have to analyze these trends and bring in products that are suitable to these changing consumer segments. Also jobs and workplaces have to be designed according to the changing lifestyles.

The nature of population has also been changing in many countries due to cross-border migration. In many countries because of migration, the population now consists of various races and classes. This is reflected in the workforce as well. There is also diversity in the workplace because of the changing age structure. All these have to be managed by organizations and they have to cater to the needs of these changing employees.

The other important aspect that firms operating in international business environment have to consider is the effects of their products on the environment. Environmental laws may differ from one country to another. But firms should take it as a responsibility and work towards the wellbeing of the environment by manufacturing environmentally friendly products.

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