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Amazon into Apparels
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Pros and Cons
Future Outlook
Selling apparels online may have advantages such as better
inventory management, low set-up cost and so on, but there are many challenges.
The challenge lies in building faith in technology where the customer feels at
home or rather at store. The challenge is to create a brand that customers can
relate to and are confident of without the fear of ordering silk and getting
linen instead.
The strength of Amazon's brand will undoubtedly draw consumers to its new
apparel section, but the long-term success of its apparel store will depend upon
Amazon's ability to add value as an aggregator. If Amazon simply lists products
and retailers, without building any value-added functionality (fit tools, as for
example) it will not drive the incremental online sales that keep its partners
and customers engaged after the initial enthusiasm. "A lot will depend on the
execution; it will depend on having great-brands, offering discount incentives
and product graphics" says Kate Delhagen, an analyst at Forrester in her article
about the future of Amazon into apparels.
References
1. www.amazon.com
2. www.amazon/apparel.com
3. www.USATODAY.com-Amazon looking for a perfect fit with online clothing
stores(November 08, 2002)
4. www.internetweek.com-Amazon taps more E-tailing partners, launches
Apparel stores (November 07, 2002)
5. www.CNET.com Amazon.com launches apparel and accessories
store-source-business wire (July 11, 2002)
6. Dataquest (June 15, 2000)
7. Annual reports of amazon.com for the year 2000-01.
8. Amazon.com: Marching Towards Profitability - case number: EC-25,
July-2001 of Graduate School of Business, Stanford University.
Reference # 3-03-08-05
2005, ICMR Case Studies and Management Resources. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted
in any form or by any means - electronic or mechanical, without permission.
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