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Productivity: A Competitive Tool
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Conclusion
Most productive companies focus on the customers to retain
them and further to be productive. It's true that they don't do different things
rather they do things differently. They have in them the ability and the guts to
think of how they can change the traditional ways of doing things. All
productive firms mentioned here have achieved the top slots not merely by fluke
but by their strong willpower, hard work, dedication, taking calculated risks
and making things happen rather than waiting for things to happen. Jason list's
some points which every company that wishes to achieve its full economic
potential must do. The list includes:
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Have a `cause' that unites everyone in the company in
pursuit of a common objective.
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Make certain that everyone within the
organization-from the CEO down to the last employee-is constantly
interfacing with customers.
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Strive relentlessly to eliminate wasted effort, work
and process.
Brilliant companies offer solutions to their customers;
they don't sell stuff. Becoming productive is a difficult task and difficult
still is sustaining the position. But in this overcrowded business world the
only option left for firms is to become as productive as they can.
2005, ICMR Case Studies and Management Resources. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted
in any form or by any means - electronic or mechanical, without permission.
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