Cisco's Organizational Structure and its Collaborative Approach to Decision Making|Human Resource|Organization Behavior|Case Study|Case Studies

Cisco's Organizational Structure and its Collaborative Approach to Decision Making

            
 
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Case Details:
Case Code : HROB132
Case Length : 25 pages
Period : 2001-2010
Pub Date : 2010
Teaching Note :Not Available
Organization : Cisco Systems, Inc.
Industry : Information Technology
Countries : US; Global

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Complex Organizational Web for Effective Decision Making?

As a leader in switches, routers and other Internet technology, the US-based Cisco System, Inc. (Cisco) likened its business to that of a plumber, i.e., a plumber of the Internet.

However, in the first decade of the new millennium, the industry Cisco operated in had changed drastically with the fast pace of technological change and consolidation in the industry. The challenge before Cisco was how to change its business processes so as to cater to the changing market. According to John T. Chambers (Chambers), the Chairman and CEO of Cisco, "The future's about, how do you add intelligence to that plumbing? And how do you do it architecturally from a technology point of view, going from any device to any content over any combination of networks and data, voice, video? Sounds simple; really complex with security and predictability. But how do you change the business process?"6...

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Excerpts >>

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies


6] "McKinsey Conversations With Global Leaders: John Chambers of Cisco," www.mckinseyquarterly.com, July 2009.

 

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