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Case Code: LDEN135
Case Length: 20 Pages 
Period: 2017-2018   
Pub Date: 2019
Teaching Note: Available
Price: Rs.500
Organization :Yes Bank
Industry : Banking
Countries : India
Themes: Leadership/Organizational Behavior/Strategic Decision Making/Corporate Social Responsibility/Business Ethics
Case Studies  
Business Strategy
Human Resource Management
IT and Systems
Leadership & Entrepreneurship

Rana Kapoor`s Responsible Leadership at the Crossroads?

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Since 2003, Kapoor had progressively established Yes Bank as a high quality, customer centric, service driven, and state-of-the-art private Indian bank. Under his leadership, the bank consistently evolved into the “Professionals’ Bank of India” with the long-term vision of “Building the Finest Quality Bank of the World in India by 2020.” Yes Bank also earned the distinction of being the only private bank to obtain the RBI’s Greenfield Banking licence in India and this was largely because of the promoters’ professional track record...

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Business Environment, Case Studies
Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Business Environment, Case Studies
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With Kapoor at the helm of the bank since its inception in 2004, the bank’s total advances rose aggressively over the decade 2008-2018, going up from Rs 94.3 billion in March 2008 to over Rs 2,000 billion in March 2018. Investors were satisfied with the bank’s performance as its stock price went up from Rs 12.5 in June 2005 when the company went public to Rs 318.50 on September 19, 2018, when the RBI trimmed Kapoor’s term...


The fall in the bank’s market value and quick erosion in investors’ wealth escalated concerns among investors about its future, as uncertainty loomed large over the issue of Kapoor’s successor. They wondered how the bank would deal with rising non-performing assets (NPA) or raising capital in a challenging environment in the absence of Kapoor, who had headed the bank for 14 long years...


Exhibit I: Yes Bank’s Business Segment (As on June 2018)
Exhibit II: Yes Bank’s Balance Sheet Highlights (Rs. In millions)
Exhibit III:Leading Banking Brands across India in 2018
Exhibit IV: Financial Performance of Yes Bank (STANDALONE)
Exhibit V: Environment Management Policy of Yes Bank
Exhibit VI: Outcome of Yes Bank’s Value Creation Strategy (FY 2017-18)
Exhibit VII: Yes Bank’s Stakeholder Engagement
Exhibit VIII: Yes Bank: Creating Positive Impact (FY 2017-18)
Exhibit IX: Bad Loans Divergence among Indian Private Banks for FY2017
Exhibit X: Yes Bank’s Market Capital (From August 20 – September 27, 2018)