Online Matrimony Services in India*

            


Details


Case Code : CLCB027
Publication date : 2005
Subject : Consumer Behavior
Industry : -
Length : 04 Pages
Price : Rs. 100

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Key words:

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Note

* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.

 


Abstract:
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The caselet deals with the evolution of online matrimonial services in India. Most of the companies offering matrimonial services initially focused on the field of match-making but they later started extending their service offering to include services like wedding planning, horoscope matching, etc. Unlike the traditional matchmaking operations, which were restricted to certain areas, the online matrimonial services have a pan Indian presence. This has given the online companies a competitive advantage that traditional companies have not been able to match. The caselet also mentions how dailies are finding it useful to go online when it comes to matrimonial advertisements.

Issues:

Evolution of online matrimonial services in India
How online matrimonial services are used to balance family influences with individual aspirations
Threats posed by online matrimonial services to the traditional media

Introduction

Online matrimony services in India started in the late 1990s. By 2003, there were about 2000 online matrimonial websites in India. By 2005, the two leading players in the Indian online matrimonial market were Shaadi.com and BharatMatrimony.com...

Questions for Discussion:

1. "Considering the significance, the institution of marriage holds in the life of an Indian, Internet matrimony was sure to be a winner." What were the reasons behind the success of companies like Shaadi.com and Bharatmatrimony.com?

2. Newspapers like the Times of India and Hindustan Times have come up with online offerings, for the matrimonial ads placed in those newspapers. Discuss the reasons that prompted newspapers to enter the online matrimonial space.


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