Voxiva's Social Responsibility Initiatives
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Case Code : BECG048
Case Length : 13 Pages
Period : 2001 - 2005
Pub. Date : 2005
Teaching Note :Not Available
Organization : Voxiva
Industry : Information Technology, Healthcare
Countries : Peru
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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The Road Ahead
Voxiva had used the existing telecommunication infrastructure in rural areas of Peru. The company had proved that it was not necessary to have PCs everywhere to establish an information system.
Summing up his learnings from Voxiva's social responsibility initiatives, Meyer said, "I've learned that there are a lot more phones in the world than computers. Moreover, phones don't require literacy. If the developing world is to benefit from applications that address information flow problems in key sectors like health and education, we need to look beyond just the Internet and PCs.
If applications can be extended to every computer and every phone in the developing world, then we will have the reach to make a real difference in solving critical problems there." Having deployed its system in Peru, Voxiva also went ahead to offer technology solutions in other developing countries like India, Iraq, and those in Africa.
Voxiva had existed till then more because of its social capital; its initial funding for Alerta came from the World Bank. The company had gained many clients because of its social ventures.
According to Meyer, "It's actually easier if you could appeal to more than people's financial interests and produce something with great social value."
But Meyer knew that in the long run, social capital alone would not be enough if the company had to sustain itself. He therefore expected Voxiva to make a profit on every project so that the company could finance its expansion with its own funds rather than that of the donors.
Meyer wanted to make Voxiva a public company in the next few years...
Exhibit I: Flow of Information
Exhibit II: Communication Channels of Alerta
Exhibit III: Alerta User Cards
Exhibit IV: Diseases Under Surveillance
Exhibit V: Data Flow on Alerta