Reorganizing AT&T: From Vertically Integrated to Customer-Centric Organization (A)
|
|
ICMR HOME | Case Studies Collection
To download Reorganizing AT&T: From Vertically Integrated to Customer-Centric Organization (A) case study
(Case Code: BSTR077) click on the button below, and select the case from the list of available cases:
Current Exchange Rates
INR 400.00 = USD ($),
=
GBP (£),
=
EURO (€)
Currency data courtesy coinmill.com
INR is INDIAN RUPEES (Rs.)
|
» Business Strategy Case Studies
» Mini Cases on Business Strategy
» Micro Cases on Business Strategy
» View Detailed Pricing Info
» How To Order This Case
» Business Case Studies
Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
|
Case Details:
|
Price: |
| Case Code |
: |
BSTR077 |
For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges
ThemesCorporate Restructuring |
| Case Length |
: |
15 Pages |
| Period |
: |
1876 - 2003 |
| Organization |
: |
AT&T, Department of Justice (US) |
| Pub Date |
: |
2003 |
| Teaching Note |
: |
Not Available |
| Countries
|
: |
USA |
| Industry |
: |
Telecom |
Abstract:
|
The case discusses the breakup of the Bell System in 1984 and its implications for AT&T and the telecommunications industry in the US till the mid-1990s. It examines the organizational structure of the erstwhile Bell System and how it facilitated decentralization of AT&T's operations. The case then explores the events that led to the breakup and the changes in the organizational structure of AT&T after the break-up. The case describes in detail the implications of these organizational changes on the company. Finally, the case discusses AT&T's acquisition of NCR Corporation, a leading computer manufacturer, and looks at the reasons for the company's unsuccessful merger with NCR.
|
|
Issues:
» Reasons that led to the break-up of AT&T and its strategic implications on the company and on the telecom industry
» Changes in the organizational structure of AT&T (pre-breakup and post-breakup), and analyze its implications
Contents:
Keywords:
Bell System, 1984, AT&T, telecommunications industry, US, mid-1990, organizational structure, Bell System, decentralization, AT&T, operations, breakup, implications, case discusses, NCR Corporation, computer manufacturer, merger
Reorganizing AT&T: From Vertically Integrated to Customer-Centric Organization (A)
- Next Page>>
|
|
