Problems at Delta Airlines

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

ICMR HOME | Case Studies Collection

To download Problems at Delta Airlines case study (Case Code: BSTR135) click on the button below, and select the case from the list of available cases:

Business Ethics Case Studies | Case Study in Management, Operations, Strategies, Business Ethics, Case Studies


OR


Buy With PayPal

Amount to be paid:



Prefer to pay in another currency ?
Select Currency for Payment



Exchange Rates: Click Here
Delivery Details: Click Here



Business Strategy Case Studies
Business Strategy Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Case Studies by Area
Case Studies by Industry
Case Studies by Company

Custom Search



Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

Case Details:

Price:

Case Code : BSTR135 Electronic Format: Rs. 500;
Courier (within India):Rs. 25 Extra
Business Strategy | Case Study in Management, Operations, Strategies, Business Strategy, Case Studies

Themes

Organizational Culture
Case Length : 18 Pages
Period : 2001 - 2004
Organization : Delta Airlines
Pub Date : 2004
Teaching Note : Available
Countries : U.S.A
Industry : Airlines

Abstract:

Delta Air Lines was the third biggest airlines in the US in the early 2000s. After the September 11 attacks, which led to the decline of the airline industry in the US, many of the major carriers in the industry went bankrupt. Delta was one of the few major carriers that managed to stay afloat. However, in mid 2004, the airline announced that it might have to file for bankruptcy protection if it failed to obtain pay cuts of $1 billion from its pilots, who were the only unionized employees at the airline. The case discusses the problems at Delta and their role in the financial decline of the airline. Issues like the pilot union impasse, increasing operational expenses and legacy costs, falling yields and severe competition from low cost airlines are discussed in detail. The case also outlines the restructuring plan of Delta, and the future of Song, the airline's low cost subsidiary.


Issues:

To appreciate the issues facing airlines in the early 2000s, which were thought to be the most difficult years in the history of airlines

To analyze the problems facing a major full service carrier in the US airline industry

To understand the power of unionized labor in the US airline industry

To study the increasing power of low cost airlines in the US and the sources of their competitive advantage

To examine the restructuring plan of an airline on the verge of bankruptcy and to analyze its potential efficacy in restoring the airline to profitability

Contents:

  Page No.
Delta's Restructuring Plan 1
Background 2
Delta's Difficulties 4
Pilot Problems 6
The Road Ahead 8
Exhibits 11

Keywords:

Case, Delta Airlines, Chapter 11 Filing, Hub and Spoke Model, JetBlue, AirTran SkyTeam, 'Song', Legacy Costs, Delta Pilot Retirement Plan, Point-to-Point Flying, Organizational Culture, US Airline Industry, United Airlines, US Airways, 'The Delta Solution'

Problems at Delta Airlines - Next Page>>


Custom Search





Economics for Managers Textbook
Textbooks Collection

Economics for Managers Workbook
ICMR books Collection

Case Studies in Business Strategy Volume VI

Case Studies in Business Strategy
e-Book on Business Strategy

Case Study Volumes Collection

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Work Books, Case Study Volumes.