Outsourcing of Underwriting Activities in Insurance - Advantages and Disadvantages

  
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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:

Price:
Case Code : INS045 For delivery in electronic format: Rs. 100;
For delivery through courier (within India): Rs. 100 + Rs. 25 for Shipping & Handling Charges

Themes

-
Case Length : 03 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India

Abstract:

The case focuses on the need for proper coordination between the various functions of an insurance organization.

It discusses the problems associated with the aggressive selling of products and the lack of proper back-up underwriting staff to process applications for insurance policies. The case also examines the feasibility of outsourcing underwriting activities to speed up the processing of applications.

Issues:

» Understand the importance of proper coordination between the marketing department and the underwriting department

» Analyze the extent to which outsourcing can be effectively used by insurance organizations

Keywords:

Proper, coordination, functions, insurance organization, aggressive, selling, products, back-up, underwriting staff, insurance policies, feasibility, outsourcing, underwriting, speed up, processing, applications

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