The Delhi Metro Project: Effective Project Management in the Indian Public Sector

The Delhi Metro Project: Effective Project Management in the Indian Public Sector
Case Code: PROM005
Case Length: 21 Pages
Period: 1998-2006
Pub Date: 2006
Teaching Note: Not Available
Price: Rs.400
Organization: DMRC
Industry: Construction
Countries: India
Themes: Project Management
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Abstract Case Intro 1 Case Intro 2 Excerpts

Background Note

Metro systems were generally considered as a transport option when the population of a city crossed the 1 million mark. Delhi crossed that milestone as early as in the 1940s.

The 1950s saw a doubling of the city's population; with that, the vehicular traffic also soared. By the early 1990s, Delhi had more registered vehicles than Mumbai, Kolkata, and Chennai put together.

It had become one of the most polluted cities in the world, with automobiles contributing to more than two thirds of the total atmospheric pollution. There was an urgent need felt at this point to improve both the quality and availability of mass transport services in Delhi.

The first ever traffic study of Delhi (titled the 'Origin - Destination Survey of Traffic of Greater Delhi') was carried out by the Central Road Research Institute (CRRI) in 1957. As many as 35 more studies on Delhi's transport problems were conducted subsequently by various entities (Refer Exhibit II for some of these studies). Almost all these studies recommended the Mass Rapid Transit System (MRTS) as a means to solve Delhi's traffic problems.

In 1989, the GNCTD, with support from the GoI, commissioned a feasibility study for developing an MRTS for Delhi. The study was undertaken by Rail India Technical & Economic Services Ltd. (RITES) and completed in 1991...

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