Case Code : CLMC-032
Publication date : 2005
Subject : Marketing Communications
Industry : -
Length : 04 Pages
Price : Rs. 100
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Social Communication, Social Marketing, ‘Goli Ke Hamjoli’ (Friends Of The Pill), Oral Contraceptives, CMS, Ogilvy & Mather, USAID, PACT-CRH, Population Growth, Integrated Marketing Communication Campaign, Testimonial Advertising, ‘Health Care Campaign of the Year’, Bombay Ad Club and Asian Public Relations Awards.
1: This caselet is intended for use only in class discussions.
2: More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.
Social marketing is gaining prominence in developing nations like India. The caselet discusses a social marketing initiative - ‘Goli ke Hamjoli’ (Friends of the Pill) - launched by Commercial Market Strategies (CMS) under the USAID funded Program for Advancement of Commercial Technologies (PACT) – Child Reproductive Health (CRH), to promote oral contraceptives (OC). The caselet examines the reasons behind the launch of such a campaign. The promotional strategy adapted by CMS and the communication elements associated with this integrated marketing communication campaign is also discussed. Finally the caselet elaborates on the outcomes of this campaign.
Health communication initiatives constitute a major share of such social communications. Health communications once used to be mere public notices. Now they are changing into innovative multidimensional campaigns that are classified as ‘social marketing’. There are various examples of such social marketing initiatives including the Pulse polio immunization campaign, HIV/AIDS awareness campaigns, etc.
Questions for Discussion:
1. Discuss the various communication elements used by CMS for its integrated ‘Goli ke Hamjoli’ campaign in India.
2. Social marketing campaigns are not similar to commercial marketing communication campaigns in many ways. Briefly describe some of the distinct elements in both these forms of communication.