In 2019, Dublin-based Experian plc, a multinational consumer credit reporting company, launched a new analytical tool known as predictive workforce analytics. According to the company, this analytical method had emerged as a game changing solution to Experian’s workforce attrition problem. ThoughExperian was known for its employee oriented policies, it had been struggling with a high attrition rate since 2016. Employee attrition had resulted in the company losing key talent across the organization and also increased recruitment costs. With every 1 percent turnover increase, the company was losing nearly US$3 million in terms of profit. HR specialists at Experian couldn’t figure why people were leaving the organization because they didn’t have relevant data that could provide a multidimensional view of their workforce...

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