Open Source Innovation at Mozilla Corporation|IT and Systems|Case Study|Case Studies

Open Source Innovation at Mozilla Corporation

            
 
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Case Details:

Case Code : ITSY064
Case Length : 19 Pages
Period : 2002-2010
Pub Date : 2010
Teaching Note :Not Available
Organization : Mozilla Corporation
Industry : IT - Software
Countries : US

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Introduction Contd...

Founded in 2005, the US-based Mozilla was the for-profit subsidiary of the non-profit organization - Mozilla Foundation.

Mozilla was considered to be a major force in the field of open source innovation. The company provided the source code of its software and invited developer communities consisting of both individuals and large companies to develop new functionalities and software products. It also recruited the services of the developer community to test its products, detect bugs, and offer areas of improvement.

Analysts credited Mitchell Baker (Baker), the Chairman of Mozilla, with laying the ground rules for a complex organization like Mozilla, wherein most of the projects were extensively dependent on the outsiders.

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Baker helped define a functional model that took into account the diverse ideas, needs, and opinions of the community, before making strategic decisions and afterward in executing projects. In addition, she designed process frameworks and maintained the financial viability of the projects.

Over the years, Mozilla launched several software products. The Firefox browser, which was first launched in late 2004, emerged as its most successful product...

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