Tesco's Corporate Social Responsibility Initiatives

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Case Details:


Case Code : BECG059 For delivery in electronic format: Rs. 400 ;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges


Corporate Social Responsibility
Case Length : 21 Pages
Period : 1995-2005
Pub. Date : 2006
Teaching Note : Not Available
Organization : Tesco
Industry : Retail
Countries : UK


This case discusses the corporate social responsibility initiatives of Tesco and its impact on the internal and external environment of the company. It details the activities undertaken by Tesco's management and employees to contribute to the benefit of the society and the community in which the company operates.

The case also discusses the active role played by Tesco in protecting and regenerating the environment and in extending the CSR initiatives to its suppliers.

It also highlights a few criticisms against Tesco including polluting the environment in some countries and not adhering to its CSR standards.

Business Ethics Case Studies | Case Study in Management, Operations, Strategies, Business Ethics, Case Studies


Examine a company's responsibility towards the society

Understand the importance of social and environmental issues

Determine how a company's stand on social and environmental issues can contribute to enhancing the company's image


  Page No.
CSR - The Tesco Way 1
Background Note 2
TESCO's CSR Approach 5
Environmental Responsibility 6
Societal Responsibility 10
Economic Responsibility 12
The Criticism 13
Exhibits 15


Tesco, Corporate Social Responsibility, Community Management, Code of Ethics, Code of Conduct, Corporate Responsibility Review, CSR Key Performance Indicators, Environmental Conservation, Recycling, Forest Stewardship Council, Race for Life program, Ethical Trading Initiative, Supplier Ethical Data Exchange, Friends of the Earth, Computers for Schools program, Steering Wheel

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