A Report on Rural BPOs in India
However, the prodigious expansion of BPO companies in select
metropolitan cities caused intense competition for available talent and
this led to frequent poaching of staff. Also, many employees considered
a BPO job as a short-term one and opted for higher education or business
management studies once they had earned enough money to support their
higher education plans. These factors resulted in high employee turnover
and in turn increased recruitment and training costs for many BPO
Business Process Outsourcing (BPO), Rural BPO, Chida Soft, Lason India, Datamation India Pvt. Ltd., Satyam Computers, Laser Soft Infosystems Ltd., PURA (Providing Urban amenities in Rural Areas), Byrraju PURA, Azim Premji Foundation, Training and Development, Rural Knowledge Centers, n-logue Project, Gyandoot Project, DakNet Project, ICT Kiosks, Microsoft Corporation Saksham Program, Drishtee , ITC e-Choupal, Rajiv Internet Village, e-inclusion Hewlett Packard, Attrition and Talent Shortage, Indian BPO ITES Industry, Regulatory Environment
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