First Prize in the 2013 EFMD Case Writing Competition ('Emerging Chinese Competitors' Category), organized by European Foundation for Management Development, Brussels

Lenovo: Challenger to Leader

Lenovo: Challenger to Leader
Case Code: BSTR449
Case Length: 33 Pages
Period: 1984 - 2013
Pub Date: 2014
Teaching Note: Available
Price: Rs.500
Organization: Lenovo
Industry: Information Technology
Countries: China
Themes: Globalization, Localization, Competitive Advantage, International Business
Lenovo: Challenger to Leader
Abstract Case Intro 1 Case Intro 2 Excerpts

Lenovo - The World Leader

Beijing-based multinational technology giant, Lenovo Group Limited (Lenovo), recorded a market share of 16.7 percent in the global personal computer (PC) market in the first quarter (Q1) ended June 30, 2013, emerging as the clear leader in the market, according to both International Data Corporation (IDC) and Gartner Inc. (Gartner). While IDC said that Lenovo had recorded a growth of 15 percent from the Q1 of 2012, Gartner put the growth from Q1 of 2012 at 14.9 percent. Experts said this was the first time that both IDC and Gartner had given the top spot to Lenovo.

Founded in 1984 as Legend Holdings Limited, Lenovo sold computer products of branded PC makers such as Dell Inc. (Dell), Hewlett-Packard (HP), and Compaq Computer Corporation in its initial years. Sensing the potential in the lucrative Chinese PC market, the company started selling its own brand of desktop PCs in 1990 and emerged as the leader in the Chinese PC market in 1996. In 2005, the company acquired the PC division of US-based multinational technology giant, International Business Machine (IBM). This gave the Lenovo brand global recognition in addition to making it the third largest PC maker in the world by volume behind HP and Dell. For the financial year (FY) ended March 31, 2013, Lenovo recorded sales of US$ 34 billion, a Year on Year (YoY) increase of 15 percent.

According to industry experts, Lenovo's success story was attributable to the various strategies it had adopted in China as well as in other markets. Some experts pointed out that Lenovo's aggressive pricing strategy in its home market – China – and its acquisition strategy in mature markets such as Germany and Japan, had made it a market leader in the global PC market. Some analysts stated that much of the company's success was due to its 'Protect and Attack' strategy started in 2009 which gave it an edge over its competitors. Using this strategy, the company protected its China PC business and the global enterprise business while attacking emerging markets with its PC products as well as targeting new product areas such as tablets, smartphones, and smart televisions (TVs). The new product areas, also known as mobile Internet devices, were part of its PC Plus strategy wherein the company innovated with the PC to develop new products. Experts said that the company's decision to focus on these new product areas was a bid to maintain its global sales as the PC market was deteriorating due to sluggish demand...

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