3M's Organizational Culture
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
From its early days, 3M fostered a culture of innovation in its organization. McKnight tried to create an organization that would encourage its employees to take the initiative and come up with new ideas...
Recruiting and Retaining Talent
Creating a Challenging Environment
Initially 3M was organized into various product divisions. As these divisions increased in size, McKnight noticed that there was a slowdown in innovation; not much time was devoted to new product development.
In addition to providing an environment that stimulated innovation, 3M also took steps to encourage knowledge sharing among its employees. According to analysts, innovation could flourish in 3M because the management encouraged its employees to talk. 3M employees never experienced any communication barriers...
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