Employee Training and Development at Motorola
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Case Details:
Case Code : HROB067
Case Length : 17 Pages
Period : 1980 - 2004
Pub Date : 2005
Teaching Note :Not Available
Organization : Motorola
Industry : Telecom
Countries : USA
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"Few companies take their commitment to employability of
people more seriously than Motorola."1
- Sumantra Ghoshal, Christopher a Bartlett & Peter Moran2
in Sloan Management Review.
"Training and a strong learning ethic are embedded parts
of Motorola's culture...The corporation learned some time ago that dollars spent
on training programs not only empowered their employees but provided the
necessary skills for the company's marketplace dominance."3
- James Borton, Columnist, Asia Times.
Top Training Company in the World
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For nearly eight decades, the US based Motorola Inc. (Motorola) has been
recognized as one of the best providers of training to its employees in the
world. Motorola began training its employees' right in 1928, the year of its
inception, on the factory floor as purely technical product training.
Training, at that time, just meant teaching new recruits how to handle the
manufacturing equipment to perform various predetermined tasks assigned to them.
But by the 1980s, Motorola had emerged as a model organization in the corporate
world for employee education, training and development.
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The innovative training programs of Motorola turned training into a
continuous learning process. In the 1980s, the training initiatives of the
company culminated in the setting up of the Motorola Education and Training
Center, an exclusive institute to look after the training and development
requirements of Motorola's employees.
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The institute was later elevated to the status of a university -
Motorola University - in 1989. These training experiments became
such a resounding success that employee productivity improved year
after year and quality-wise Motorola's products became synonymous
with perfection.
Leading companies all over the world visited Motorola's headquarters
to study the high-performance work practices of the company. They
discovered that Motorola's success was built on the strong
foundations of corporate-wide learning practices and that Motorola
University was the cornerstone of corporate learning. |
Employee Training and Development at Motorola
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