Home Depot's Cultural Evolution - A comparison of the Company's Culture Under ITS Founders and BOB Nardelli

            
 
Case Studies | Case Study in Business, Management, Operations, Strategy, Case Study

ICMR HOME | Case Studies Collection

Case Details:

Case Code : HROB063
Case Length : 11 Pages
Period : 1978-2004
Pub Date : 2004
Teaching Note : Available
Organization : Home Depot
Industry : Retail
Countries : USA

To download Home Depot's Cultural Evolution - A comparison of the Company's Culture Under ITS Founders and BOB Nardelli case study (Case Code: HROB063) click on the button below, and select the case from the list of available cases:

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

Price:
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Human Resource and Organization Behavior Case Studies
HRM Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Area Specific Case Studies
Industry Wise Case Studies
Company Wise Case Studies

Custom Search


Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

<< Previous

"They're a great lesson in how to build a successful company. They had the best mousetrap, and the marketplace was huge."

- Skip Helm, analyst at William Blair & Co, in 1998.1

"What I'm known for is transferring best practices. That's particularly important in this economic environment, when you have to maximize revenues through existing assets."

-Bob Nardelli, CEO of Home Depot, in 2001.2

Military Connection

In September 2004, The Home Depot Inc., (Home Depot), the largest home improvement retailer in the world, announced that it would hire over 10,000 people with a military background to staff its new and existing stores across the US by the end of the year. The new recruits would include military retirees and veterans, as well as spouses of active officers.

The recruitment of military personnel, called Operation Career Front, was a part of an agreement signed by Home Depot with the US Department of Labor in June 2002, under which the company committed itself to helping provide employment to current and former members of the US military.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

From 2002 on, the website of the US military has had a link to Operation Career Front, and Home Depot was listed as a prospective employer on the site.

Recruitment from the defense forces had a dual advantage for Home Depot. Firstly, it helped the company to pursue its objective of being socially responsible, and secondly, it provided a pool of talented and hard working people for its stores. "The U.S. military community offers The Home Depot a talent pool of highly skilled individuals who have unique knowledge and character from their military experience, making them ideal candidates for our national hiring initiative," said Bob Nardelli, chairman, president and CEO of Home Depot.3

He also said that most of the military recruits had three to five years of leadership experience under challenging circumstances, which would prove to be an asset for Home Depot.

Recruiting for leadership was an important element in the new culture of Home Depot. While the company's culture until 2000 was characterized by independence and a strong entrepreneurial spirit, Nardelli was responsible for streamlining these values and incorporating them in a new culture that focused on processes. One of the most important processes as Nardelli saw it, was coaching people to help them reach their maximum potential.

Home Depot's Cultural Evolution - A comparison of the Company's Culture Under ITS Founders and BOB Nardelli - Next Page>>


1] Roy Johnson, "Home Depot Renovates," Fortune, November 23, 1998.

2] Patricia Sellers, "Exit the Builder, Enter the Repairman," Fortune, March 19, 2001.

3] "Home Depot to hire more veterans," Atlanta Business Chronicle, September 21, 2004.

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Textbooks, Workbooks, Case Study Volumes.