Bumrungrad's Hospital 2000 Information System

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Case Details:

Case Code : ITSY041
Case Length : 13 Pages
Period : 1998-2003
Pub Date : 2004
Teaching Note :Not Available
Organization : Bumrungrad's Hospital
Industry : Healthcare
Countries : Thailand

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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts Contd...

Introducing New Features

Over the years, Bumrungrad made constant efforts to upgrade the Hospital 2000 IS to provide better service to patients. In February 2002, an interesting and useful feature - Picture Archive Communication System (PACS) - was incorporated into Hospital 2000 IS.

Known as Amalga, it was run on a Microsoft Windows 2003/SQL Server platform (Refer Exhibit V). The estimated cost of the PACS was 28 mn Thai baht.

PACS comprised all X-Ray images stored in digital format. This enabled Bumrungrad to process radiology studies digitally instead of using films...

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The Benefits

Hospital 2000 IS led to a significant improvement in the efficiency of operations at Bumrungrad. Hospital 2000 was the first IS in the healthcare industry in Thailand that combined all front office systems, all medical, nursing and ancillary departments, and back office accounting functions into one database...

Exhibits

Exhibit I: Awards for Hospital 2000 Information System

Exhibit II: Hardware/Software of Hospital 2000 Information System

Exhibit III: Hospital 2000 - System Architecture

Exhibit IV: Hospital 2000 - Network Architecture

Exhibit V: Amalga Picture Archive Communication System

Exhibit VI: Unique Features of Hospital 2000

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