The eCitizen Portal - Integrating Government Services Online in Singapore
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Singapore started its journey of e-governance in 1980 with the formulation of a 5-year National Computerization Plan (NCP - 1980-1985) by the Committee for National Computerization (CNC)...
The eCitizen Portal
The eCitizen portal was established as a pilot project in 1997. Owned by the Ministry of Finance (MoF) and managed by the Info-Communications Development Authority (IDA), the eCitizen portal aimed at revolutionizing the way citizens interacted with government agencies...
The Challenges Faced and Measures Taken
Reaping the Benefits
The eCitizen portal provided several benefits to the government as well as citizens...
Exhibit I: Criteria for Stockholm Challenge Award
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