The Importance of HR Planning in an Insurance Organization

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Case Details:

Case Code : INS047
Case Length : 03 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Ram Narayan (Narayan) began his career as a management trainee in a private organization. His special interest in studying human behavior and his background in psychology often made him analyze the emotional reactions and behavioral patterns of people around him. It was his ambition to become a human resource consultant in a reputed company. Therefore, after his graduation, he took a diploma course in human resource management.

However, when he came across an opportunity to enter the insurance industry, he joined an insurance company as a junior manager. Later on, he worked in different capacities in the HR department of four other insurance companies before working as the human resource manager for LMH Insurance Company.

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Within a short time, he gained considerable reputation at LMH. Some crucial decisions he had taken related to employee compensation and reward systems in the company paid off rich dividends in due course of time. He was hence considered a key member in the organization.

As part of the human resource policy, Narayan wanted to develop a lean structure for the organization. LMH was in an expansion mode during those days. Narayan felt that having a lean organizational structure during the expansion period would help the company become more flexible in adapting to change. He believed that a fast growing organization should have a limited number of personnel...


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