CARD - An E - Government initiative in Andhra Pradesh (India)
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Case Details:
Case Code : ITSY028
Case Length : 19 Pages
Period : 1990 - 2003
Pub Date : 2003
Teaching Note :Not Available
Organization : AP Government
Industry : Information Technology
Countries : India
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Excerpts
The Need for CARD
Prior to the implementation of the CARD project,
the process of registering land deeds was done manually (Refer
Exhibit IV). The processes in the registration department included
the valuation of property, the assessment of stamp duty, the copying
of documents into registers, and title searches among others...
Implementation of CARD
The First Phase
In order to test the utility of computerizing the registration process, the GoAP
decided to launch a pilot project in August 1996, in which two Sub Registrar
Offices (SROs) were computerized at an estimated cost of Rs. 2.4 million.
Recognizing its potential, the GoAP decided to launch it on a full-fledged basis
under the name CARD. Since the pilot project was a success, in September 1997,
the GoAP decided to computerize other SROs, for which it sanctioned an estimated
Rs.15 million...
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The Major Steps
The registration of property in India was
governed by the provisions of the National Registration Act of
1908. The Act did not make provision for the use of computers
for registration purposes. Upon an application from the GoAP,
the provisions were amended, allowing the use of electronic
devices for the land registration process...
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The Benefits
Within three years of the launch of
CARD, nearly 90% of all registration transactions
performed in AP was done electronically. The CARD was
well received by the citizens because it helped them
save time...
The Future Plans
By March 2003, CARD was implemented in all the 387 SROs
across the state, marking the complete implementation of
the project. Another significant development was that
the citizens of Hyderabad could find out the value of
properties online on the website www.igrs.gov.in (Refer
Table VI for the current status of CARD)... |
Exhibits
Exhibit I: Parameters for Evaluation of the Participants
Exhibit II: E-Government Initiatives in AP
Exhibit III: GoAP's Vision 2020 for IT
Exhibit IV: The Manual CARD Process
Exhibit V: Hardware Configuration for the CARD Project
Exhibit VI: Software Configuration for the CARD Project
Exhibit VII: The CARD Process
Exhibit VIII: Service Charges for Various Services offered through CARD
Exhibit IX: Developing the Communication Infrastructure
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