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Business Communication
Communication is an essential aspect of
business life. Everyday, business persons have to communicate with people at
different levels of the organization or with people external to the
organization. And in this globalized environment they also have to
communicate with people from different countries, with different cultural
backgrounds.
Poor or inaccurate communication can lead to conflict and negativity in the
workplace. It could even lead to the cancellation of a deal or the loss of
customer goodwill. In this competitive environment, businesses cannot afford
such losses.
Business Communication examines verbal, nonverbal and written communication
in the world of business. Through numerous examples the art of effective
speaking, writing, negotiating and interviewing is explored.
The book focuses on the fundamental principles of
communication - clarity of purpose and knowledge of the subject and audience -
to empower readers to deal with both familiar and unfamiliar communication
contexts.
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