Case Code : CLIT007
Publication date : 2008
Subject : IT and Systems
Industry : -
Length : 02 Pages
Price : Rs. 100
To download this case click on the button below, and select the case from the list of available cases:
Fortis, Ranbaxy, Microsoft India, healthcare, knowledge management, performance management, productivity, SharePoint portal, Microsoft Healthcare Solution Group, Azyxxi, Microsoft Amalga, Unified Intelligence System, PricewaterhouseCoopers
* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.
In October 2007, Healthcare Ltd. (Fortis) entered into an agreement with Microsoft India Corporation Pvt. Ltd. (Microsoft) to harness the power of IT to spur its growth in the fast growing healthcare sector in India. Under the deal, Microsoft would deploy solutions that would increase productivity and knowledge management at Fortis. Microsoft India's solutions would make patient data readily available to all Fortis employees, which would lead to the healthcare chain providing better patient care and also allow it to focus on its core business activities.
The healthcare chain contended that, in addition to increasing productivity and enabling better patient care, the collaboration with Microsoft would allow it to ramp up its presence throughout the country without having to worry about software management.
Microsoft's solutions, based on the four-point vision of healthcare - prevention, prediction, personalization, and participation, would help Fortis in pooling its diverse processes online using Microsoft's Office and Exchange applications...
Case Studies on Related Topics
1.Innovations in the Healthcare Services Industry in India
2.Bumrungrad and Global Services Marketing
3.Bumrungrad's Hospital 2000 Information System