Finalist in the John Molson Case Writing Competition 2009, organized by the John Molson School of Business, Concordia University

Toyota: The Once-in-a-Century Challenge

Toyota: The Once-in-a-Century Challenge
Case Code: BSTR362
Case Length: 16 Pages
Period: 2006-2009
Pub Date: 2010
Teaching Note: Not Available
Price: Rs.500
Organization: Toyota Motor Corporation
Industry: Automotive
Countries: Global
Themes: Business Policy, Strategic Management, Leadership and Change
Toyota: The Once-in-a-Century Challenge
Abstract Case Intro 1 Case Intro 2 Excerpts

The Number One Automaker

Over the years, Toyota had made a name for itself for its innovations, financial soundness, and global competitiveness (Refer to Exhibit III for world‘s most admired companies and Exhibit IV for Toyota‘s industry rank on key attributes). Toyota was founded by Kiichiro Toyoda in 1937. In its initial years, it focused on adapting the Ford Production System to suit the Japanese market. However, it later adopted its famed Toyota Production System1 (TPS, also referred to as ―lean manufacturing system‖), which took the automobile industry by storm and enabled the company to come out with many innovative models in a cost-efficient way.

Following World War II, international manufacturers were concentrating on medium-sized and larger cars but Toyota kept its focus on small cars. Kiichiro resigned from Toyota in 1950 and the company saw a series of Presidents in subsequent years. The company started its globalization in the 1950s and entered the US market in 1957. It established its first overseas production unit in Brazil in 1959. It entered the European market in 1963. Besides manufacturing, the company started a global network of design and R&D facilities covering the three major car markets of Japan, North America, and Europe. The company underwent rapid expansion in the 1960s and 1970s and exported fuel-efficient small cars to many foreign markets. It focused on lowering its production costs and on developing more sophisticated cars. The Toyota Corolla, which went on sale in 1966, became Japan‘s most popular family car...

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