Zurich Financial Services
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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BSTR113 |
Electronic Format: Rs.
500;
Courier (within India):Rs. 25 Extra
ThemesCorporate Strategy |
| Case Length |
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24 Pages |
| Period |
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1990 - 2002 |
| Organization |
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Zurich Financial Services |
| Pub Date |
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2002 |
| Teaching Note |
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Not Available |
| Countries
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Switzerland |
| Industry |
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Financial Services |
Abstract:
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The case provides detailed information on various functional areas of Zurich Financial Services (Zurich) including its human resource policies and finance. The case discusses the company's history since inception and market segments including consumer, corporate, commercial, small business and wholesale. The case also gives details of Zurich's globalization efforts and the various geographic regions in which the company operates including the revenues derived from these regions and various countries.
The case also includes information regarding company's social responsibility initiatives. It also covers the future prospects of Zurich and the problems being faced by the company due to the mismanagement of former CEO Rolf Hüppi.
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Issues:
» Overall understanding of the operations of a global insurance company
» The various product segments in the insurance industry
» Globalization initiatives taken by Zurich Financial Services
Contents:
Keywords:
functional areas, Zurich Financial Services, human resource policies, history since, inception, market segments, consumer, corporate, commercial, small business, wholesale, globalization, geographic regions, problems, mismanagement, Rolf Hüppi
Zurich Financial Services
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