Enterprise Risk Management in Wipro's Software Services Division - Enterprise Risk Management | Case Studies | Case Study|Case Studies|Enterprise Risk Management|Case Study|Case Studies

Enterprise Risk Management in Wipro's Software Services Division

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Case Details:

Case Code : ERMT-001
Case Length : 12 Pages
Period : 2003
Pub Date : 2003
Teaching Note :Not Available
Organization : Wipro
Industry : Information Technology
Countries : India

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Overview of Major Risks Contd...

Concentration Risks

Geographic Concentration

Approximately 57% of Wipro's Global IT Services and Products revenues were from the US. During an economic slowdown, Wipro's clients delayed or reduced their IT spending significantly. This in turn lowered the demand for Wipro's services...

Operations Risks

Wipro used specified software engineering processes and its past project experience to reduce the risks associated with estimating, planning and performing fixed-price, fixed- time frame projects. But Wipro still took the risk of cost overruns, completion delays and wage hikes...

Risks related to Mergers, Acquisitions & Strategic Alliances

Wipro had plans to make investments in complementary businesses, technologies, services or products, or enter into strategic partnerships with parties who could provide access to those assets. There was always the possibility of choosing wrong acquisition candidates.

Political Risks

In early 2002, a majority of Wipro's personnel in the US held H-1B visas (721 persons) or L-1 visas (510 persons) . Although there was no limit to new L-1 petitions, there was a limit to the aggregate number of new H-1B petitions that the US immigration authorities approved in any fiscal year...

Enterprise Risk Management | Case Study in Management, Operations, Strategies, Enterprise Risk Management, Case Studies

Regulatory Risks

Most of Wipro's software development facilities were located in India and in the US. Wipro intended to establish new development facilities in South-East Asia and Europe. Because of Wipro's limited experience outside India, Wipro was subjected to additional risks. These included, difficulties in regulating its business globally, export requirements and restrictions, and multiple tax structures...

Legal & Contractual Risks

Many of Wipro's contracts involved projects that were mission critical to its clients. Any failure in a client's system could result in a claim for substantial damages, regardless of Wipro's responsibility for such failures. Wipro attempted to limit its contractual liability for damages resulting from negligent acts, errors, mistakes or omissions in rendering its services...

Human Resources Risks

Wipro's ability to execute projects and to attract new clients depended critically on its ability to attract, train, motivate and retain highly skilled professionals, especially project managers, software engineers and other senior technical personnel...

Financial Risks

Wipro defined market risk as the risk of loss of future earnings, or a decline in fair values or future cash flows that might result from a change in the price of a financial instrument...


Exhibit I: Wipro: Business segments
Exhibit II : Wipro: Major customers
Exhibit III: Wipro Operating Profit
Exhibit IV: Wipro: Debt Maturity Profile
Exhibit V: Wipro: Key Financial Indicators
Exhibit VI: Wipro: Profit and Loss account
Exhibit VII: Wipro: Balance Sheet
Exhibit VIII: Relative Performance of Wipro Share Price vs. S&P CNX Nifty Index


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