Banco Pichincha-A Latin American Bank`s Digital Journey

Case Code: FINC218 Case Length: 10 Pages Period: - Pub Date: 2025 Teaching Note: Available

Price: Rs.300 Organization: Banco Pichincha C. A, Industry: Banking Countries: Ecuador Themes: Digital Transformation, Cyber Warfare, Technology in Banking, FinTech

Abstract Case Intro 1 Case Intro 2 Excerpts

Introduction

In November 2023, Ecuadorian banking group Banco Pichincha C. A, (Banco Pichincha) entered into an agreement with Euronet, a provider of financial technology and payments solutions with a global presence, for debit card and prepaid card processing and issuing services in Latin America. Euronet’s Ren payments platform was planned to be installed through SaaS for providing the services. The Ren payments platform was expected to enable Banco Pichincha to meet service level agreements (SLAs), modernize its payment platform, comply with regulatory mandates, introduce innovative products, and enhance its uptimes..

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