Evolution of Data Analytics at 3M Compliance Department

Evolution of Data Analytics at 3M Compliance Department
Case Code: ITSY118
Case Length: 12 Pages
Period: 2015
Pub Date: 2018
Teaching Note: Available
Price: Rs.400
Organization: 3M
Industry: General Business
Countries: United States
Themes: Technology Strategy, Technology Strategy, Information Systems Control
Evolution of Data Analytics at 3M Compliance Department
Abstract Case Intro 1 Case Intro 2 Excerpts


3M was a Minnesota, USA based corporation working in four business segments - Safety and Industrial; Transportation and Electronics; Health Care; and Consumer.

The Ethics & Compliance team at 3M was an independent function that reported directly to the Audit Committee of the 3M Board of Directors. This was to ensure autonomy in reporting so that the Ethics & Compliance team could act independently when compliance issues rose at 3M.

The Ethics and Compliance team created reports to be presented to stakeholders for analysis. With growth in business across globe, so did the data handled by the compliance department. The department had learned well to change with time and adopt new technology as and when required. The data journey of the ethics and compliance department started with activity based reporting and went on to increase its reach by creating dialogues with third party associates of 3M as well as employees of the company from various departments.

Over a period of time the reporting in the compliance department evolved from activity based simple reporting to the use of predictive analytics for complex and more precise reporting and data analysis.

Use of predictive analytics helped the department to leverage the humungous amount of compliance data in a proactive way, driving insights and improving performances of employees and departments.


The case is structured to achieve the following teaching objectives:

  • Importance of understanding data, its source and usage
  • Use of data analytics to make business decisions



Ethics; compliance; business intelligence; predictive analytics; 3M; Dash boards; Scorecard; Data Analytics; Compliance issues; Business Insights and Influence

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