Wins Prize in Global ECCH Case Awards organized by European Case Clearing House (ECCH), in the 'Knowledge, Information and Communication Systems Management' category

Knowledge Management Initiatives at IBM

Case Code: ITSY062
Case Length: 20 Pages
Period: 1994-2009
Pub Date: 2009
Teaching Note: Not Available

Price: Rs.400
Organization: IBM
Industry: Information Technology, Software Services
Countries: USA
Themes: IT Administration, E-governance, Public Sector Innovation

Abstract Case Intro 1 Case Intro 2 Excerpts

Background Note

In 1914, Thomas J. Watson Sr. (regarded as the father of modern IBM) joined Computing, Tabulating and Recording Company (CTR) as general manager. When CTR's chairman, George W. Fairchild, died, Watson took control of the company. He renamed it 'International Business Machines' in 1924...

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