The Need for Business Intelligence in Insurance Organizations

Case Code: INS048 Case Length: 03 Pages Period: 2003 Pub Date: 2003 Teaching Note: Available

Price: Rs.100 Organization: Varied Industry: Insurance Countries: India Themes: -

Abstract Case Intro

Abstract

The case examines the need for Business Intelligence (BI) systems to support organizational processes. It throws light on the advantages of tapping information stored in corporate databases for managing business processes. The case explores the need for creating a Business Intelligence (BI) environment and a framework for managing information. It discusses the use of Decision Support Systems (DSS) for improving the efficiency of operations of insurance firms. The case also examines the use of Online Analytical Processing Tools (OLAP) by insurance organizations.

Issues

• Understand the importance of Business Intelligence (BI) for insurance organizations
• Understand the use of various decision support tools by insurance organizations

Keywords

Business Intelligence, BI, Organizational Processes, Tapping Information, Corporate Databases, Business Processes, Managing Information, Decision Support Systems, DSS, Online Analytical Processing Tools, OLAP

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