Tug of War for Liability Claims
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Case Code: INS020 Case Length: 03 Pages Period: 2003 Pub Date: 2003 Teaching Note: Available |
Price: Rs.100 Organization: Varied Industry: Insurance Countries: India Themes: - |
Abstract Case Intro
S-Mart is a premier retail store in New York. The store is famous for its service and the range of products.
There is a huge apartment complex, next to S-Mart. All the families residing in the complex shop at S-Mart. They are so loyal to S-Mart that a majority of them never purchased from any other store ever since they began purchasing from S-Mart.
Two friends, Margaret Lamb and Jane Brown, were residents of the complex. They were both management graduates and were working in different organizations. Margaret was a management consultant while Jane was a marketing executive with a bank.
One day, a common friend invited them for a party in the evening. Margaret and Jane returned home early and decided to pick up a few things from S-Mart before the party. They did a lot of shopping. They enjoyed every bit of their shopping, until Margaret slipped on a jalapeno (a small hot pepper that is green or red when ripe and is used extensively in Mexican cooking) and injured herself...
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